british airways stakeholders

The whole profitability of British Airways depends on its customers ("British Airways", 2019). Home / Essay Samples / Business / British Airways / Influence and Financial Importance of British Airways Stakeholders. A financial management expert with a relative degree from the University of Melbourne, he is an expert in conceptualising and drafting assignments of management students. Samplius.com is owned and operated by RATATATA LTD 48 Vitosha Boulevard, ground floor, 1000, British Airways CSR (Corporate Social Responsibility) Analysis. Remember: This essay was written and uploaded by an Based on the challenges presented above, British Airways identifies the areas where their CSR activities must be based on. Flybe once provided more than half of UK domestic flights outside London. The internal and external environment of the organization and the organistaion's stakeholders. Business Ethics Case Analyses: British Airways: Data Breach (2018) https://business-essay.com/british-airways-companys-corporate-social-responsibility/. Update on British Airways Cyber Attack - International Airlines Group We have built a unique structure that drives growth and innovation to maximise sustainable value creation. uuid:53eebfc3-73d6-48c1-9488-9760b3098d33 Garriga, E & Mel, D. 2004, Corporate social responsibility theories: mapping the territory , Journal of Business Ethics, vol 53, no. Get in touch if youre looking for more information or have questions about any of our services. Schwartz, MS & Carroll, AB 2003, Corporate social responsibility: a three-domain approach., Business Ethics Quarterly, pp. Topics covered in this session are: Why is knowing your stakeholders important? Send assignment task file through whatsapp! 1 british airways, stakeholder analysis, petya laleva Petya Laleva 34.9k views In Situ Media Case Study Guy Steele-Perkins 584 views British Airways : Stakeholders Objectives Parsa Lohani, FHEA, MCIM (Chartered Marketer) 8.2k views 2012 London Legacy: Consumers with Disabilities British Airways | Business | The Guardian Now, it's time to say Goodbye to Unemployment and . stream Retrieved 27 December 2019, from https://smallbusiness.chron.com/stakeholders-influence-business-activities-18754.html, Parsa Lohani, M. (2019). We've encountered a problem, please try again. An exegesis and precise SWOT analysis of British Airways We are glad that you like it, but you cannot copy from our website. Speaking Polymath's content originality, depth of research and connectivity with readers set it apart from other content publishing platforms that lack perspective. Keeping in view their concern regarding customer experience, the company has upgraded its fleet from Boeing 776 to 777, which promises to provide improved customer experience. BusinessEssay. For instance: A new landscaped field extension to the parkland, which opened to, the public in 2011 continues to develop well. Looks like youve clipped this slide to already. British Airways exists today because of you. The company has also developed a CSR website. We recognise that it has an environmental cost, which is why were taking urgent action to tackle the effects it has on our planet. CSR is often dubbed as philosophy or practice that corporate managements do. This increases the level of satisfaction . By accepting, you agree to the updated privacy policy. In the same month, British Airways secured a three year Term Loan with its parent company, IAG, for an amount of 1.65 billion, which was fully drawn by year-end. 2022. Environmental issues, that the company intends to look into, are cutting its emission, which increases effect on climate change and environment. 2021-03-04T07:52:49Z With the spread of the tourism industry, it has been important to look into the social activity the companies do to ease their negative impact on society. British airways - UKEssays In addition to this. About BA | British Airways British Airways is to be fined 20m after losing the personal and financial details of more than 400,000 customers in a cyber attack. 2021-03-04T12:19:46 The key strategic goals of British airways include build leading position for airline services in London, developing airline of choice for long-haul and customers with higher status and customers who could offer premium price for the services, meeting customer needs by providing outstanding services to customers and developing presence at global level ("FOCUSED ON OUTSTANDING CUSTOMER SERVICE", 2019). Samplius is for students who want to get an idea for their own paper. Retrieved 27 December 2019, from https://www.seatmaestro.com/airlines-seating-maps/british-airways/history/. - Flight status and schedules. British Airways must keep its shareholders informed about various decision-making activities of the organization by organizing regular meetings and by conducting regular discussions on various key issues. iOS Version 14.4 (Build 18D52) Quartz PDFContext, AppendMode 1.1 By using ba.com you agree to the use of cookies. Thus, companies are responsible for controlling the extent of harm they do to the environment, and the goodwill and responsibility they can show towards the community (Schwartz & Carroll 2003). Find out how our engineering and aircraft maintenance teams can help you. History of British Airways | SeatMaestro. British Airways has had numerous incidence with data breaches, but they were not as big as the one they faced last year. /Type /Metadata The closest theory that could be applied to the British Airways stakeholder financial performance could be Dr Edward Freemans stakeholder theory which suggests that all the above stakeholders needed to be satisfied otherwise it could affect the short and long term financial performance of the company and that could be avoided by dividing the stakeholders into four different categories, for instance, shareholders and suppliers which has higher power and higher interest needed to be the top priority as they are first the main source of where the business starts as an example, British Airways started their business by first getting investments from shareholders, then the second step was to order aircrafts from suppliers such as Boeing and Airbus so they are the key and the other stakeholders follow. 51-71. The key stakeholder of British airways are Customers, Industries authorizes, workers, suppliers and shareholders. British Airways Receives Huge 2BN UK Bailout Loan - God Save The Points Influence and Financial Importance of British Airways Stakeholders. See all the latest information and updates from IAG, -98.4% British Airways data breach: Monzo's quick response - Quartz Case Study British Airways Stakeholder Analysis - SlideShare As the UKs flag carrier, we have a responsibility to help create a sustainable future for our planet, and were on a mission to be carbon net zero by 2050. British . Training You can read the details below. Tap here to review the details. If youre a journalist and have a press enquiry, please contact our Press Office. Page 1Classification: Restricted 132-141. They have selected fuel providers who are committed to development of an alternative, greener form of jet fuel. The initiatives undertaken by the company are part of a broader strategy to brand the company as a socially responsible business and little initiative is done to show its moral duty. Find out how we're empowering our airlines and other brands to reach ever-greater heights. British Airways People & Culture Business Partner - au.nxtgovtjobs.com The companys participation in the London Olympics and Paralympics games had made it successful. November 5, 2022. https://business-essay.com/british-airways-companys-corporate-social-responsibility/. BA plans a major restructuring, which could mean up to 12,000. Goodpaster, KE & Matthews, J,JB 1982, Can a corporation have a conscience?, Harvard Business Review, vol 60, no. The company has also changed its fleets to enhance customer and employee safety. British Airways fine dropped by 163m due to economic impact of affect the operations of the organization by influencing various decision-making activities. BA Better World - British Airways endstream I don't have enough time write it by myself. endstream u201322 Its quick and easy! In this Business Analysis Training session, you will learn Case Study - Stakeholder theory and its impact on British Airways.. The breach took place in 2018 and affected. British Airways mission and vision statement analysis In this respect, it is of utmost importance to establish an equitable pay system, a culture of inclusion and diversity. Further wastage and recycling are important aspects of the environmental concern for the company. British Airways CSR (Corporate Social Responsibility) Analysis. Web. Furthermore, it may lack current technical capabilities in . Stakeholders of British Airways are: Influences of stakeholders: Part 2 2) Investigate the economic, social, and global environment in which organizations operate. About International Consolidated Airlines Group, S.A. (IAG) is a multi-national holding company with majority stakes in a number of large airlines including British Airways (100%), Iberia (100%) and British Midland International (BMI). 458m. 3 0 obj Case Study - Stakeholder theory and its Learn faster and smarter from top experts, Download to take your learnings offline and on the go. stream British Airways : Stakeholders Objectives - SlideShare British Airways Stakeholders. Were always looking to work with brands and partners to celebrate and share the best of British culture with the world. All the initiatives are a part of economic or legal initiatives, which had to be taken by the company, even if not categorised as CSR (Matten & Moon 2008). We have built a unique structure that drives growth and innovation to maximise sustainable value creation. Web. Stakeholder analysis to analyse british airways - Course Hero This essay will demonstrate the application of communication and stakeholder theory, British Airways will be the brand that this essay will focus on from its background, history, and facts, it will also define its stakeholders and explain deeply on how to prioritise them in terms of their financial performance in the organisation, this essay will also analyse the reasons why it is been prioritised and its justification as well, on top of that this essay will use R. Edward Freemans stakeholder theory and also professor Milton Freemans shareholder theory to support its argument and standpoint and these two theories would relate to the practical situations of the organisation. Search and track all British Airways . The new British Airways loan is 2BN in funding from global banks, but mostly backed by the UK Government via its Export Development Guarantee. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. We've updated our privacy policy. Hence, the ethical and morally upright conduct of a company may be considered as socially responsible action taken by it (Garriga & Mel 2004). BusinessEssay. 1. 1954, The practice of management, Harper Business, New York. Stakeholders Objectives of British Airways Parsa Lohani, FHEA, MCIM (Chartered Marketer) Follow HNC Tutor at Capita Talent Partnerships Advertisement Advertisement Recommended An Understanding Of Financial Communications And Investor Relations MSL 12.2k views 42 slides 2020 ADF ESG Report Final 327 views 41 slides Stakeholder management refers to the strategic objective of British Airways to mitigate the internal and external environment of the company. British Airways regularly adopt the number of measures to provide useful and quality services to customers. Cargo tonne km Stay up to date with all our latest developments and corporate news, Significant shareholdings and treasury stock, Corporate governance and directors' remuneration reports, Strengthening a portfolio of world-class brands and operations, Enhancing IAGs common integrated platform, Net debt to EBITDA before exceptional items, Find out more about our business model and strategy. Along with this, British airways also provides details regarding the financial position of the company to its shareholders (Parsa Lohani, 2019). We want to hear from you. Further, identification of the problems related to corporate governance without a proper reporting system is also a difficult task. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. However, many of the responsibilities conducted by the company are ethically correct, but they cannot be solely demarcated as ethical or moral responsibilities. He said the British Airways stopped its operations in Pakistan in 2008 due to security reasons, adding with the marked improvement in security situation, foreign airlines are expressing interest to start their operations here. educator and content curator, Do not sell or share my personal information. The pioneering thinker and formulator of CSR theory for business are Peter Drucker. View Stakeholders in British Airways.docx from BUSINESS A 1403 at Technical University of Mombasa. the employees. The figure demonstrates that the use of CSR responsibility helps in understanding the relation between the sustainable responsibilities of the company as well as grade the responsibilities in order of hierarchy. Case Study - Stakeholder theory and its British Airways provide regular training to its staff members to increase the performance efficiency of its staff members. Branding of the British Airways and managing it, as a socially responsible brand, the company can gain strategic advantage. Corporate Social Responsibility. The environmental responsibilities, which the company participates in, are related to climate change, minimising noise pollution, bettering air quality and managing waste and recycling. 3 Enhancing IAG's common integrated platform. From the analysis of the CSR initiative of British Airways with the aid of Carrolls CSR hierarchy, it is evident that the company presents a clear picture of its CSR related activities. In this case, the reward system in place for the employees is an important unit to understand the fulfilment of the economic responsibilities (Cowper-Smith & Grosbois 2011). Supporting stakeholders across Growth, CRM and Product, I provide insight into the behaviour of members, forecasts of growth and churn and recommendations to increase acquisition and member retention. writing task easier. (2019). Privacy statement. It does not reflect the quality of papers completed by our expert This article has proven to be a great source of information for the same. Serving our community and planet is at the heart of everything we do, and we look forward to sharing our exciting sustainability initiatives with you. We've updated our privacy policy. This endeavour will be immensely helpful to the imminent climate change, which may cause great harm to human society. Efforts should be made by British Airways to improve customer relations. Furthermore, British Airways approach is to develop a strong relationship with its stakeholders. Web. The respondents should initially be asked demographic type of questions including age, profession, purpose of travel and have their gender verified. The company conducts independent research of around 36000 customers each month. There are various stakeholders in case of this airline firm: Customers In case of British Airways, there are two types of customers including business class clients and economy class . Cargo tonne km As a Senior Data Analyst at Channel 4, I am responsible for data and analytics to support the growth and maintenance of All 4+, the ad-free experience for All 4. Adobe Acrobat 11.0.9 1. 1 Strengthening a portfolio of world-class brands and operations. Though it is one of the major operators in the sector and has a huge international presence, the company faces financial troubles due to the imminent global financial crisis, and especially in Eurozone. British Airways has been fined 20m ($26m) by the Information Commissioner's Office (ICO) for a data breach which affected more than 400,000 customers. This is an introductory course on the key concepts of planning and executing projects. British Airways aim, objectives & stakeholders Analysis It is the largest airline in the UK based on fleet size, inte . Our vision is to be the worlds leading airline group on sustainability. impact on British Airways. First, on top of the list in terms of their financial performance are the shareholders of British Airways which in this case is (IAG) International Airlines Group, which is the parent company of British Airways and owned most of the shares in the company, the reason why they are so important is because of first they are the ones who invested in the company in the first place and could still invest more which could then lead to higher financial performance, for example now during the COVID-19 crisis and the lock down which resulted less travellers, British Airways lost almost 3.8 billion in the first six months of this year in 2020, which they cut over 12,000 jobs, then what happen next was its parent company IAG which happens to be its highest shareholder gave a 2.49 billion emergency funding so that they can get through the pandemic crisis and this shows how financially important shareholders are in the short term and in the long term. British Airways is owned by the International Consolidated Airlines Group S.A - usually shortened to IAG, It is an Anglo-Spanish multinational airline holding company formed in January 2011. /Pages 6 0 R British airways stakeholders. About BA. 2022-10-31 Passengers Carried PDF Strategic Analysis of British Airways Executive Summary - Ivory Research This approach helps in identifying the broader range of responsibilities of the corporation and suggests that hierarchical importance of ethics vis--vis other responsibilities (the CSR hierarchy is presented in figure 2). British Airways has faced certain ethical issues with their key stakeholders. Risk management by British Airways helps to prioritise and alleviate the risks that the organisation faces. We've updated our privacy policy. British Airways' treatment of staff 'a disgrace', say MPs Strategic Analysis and Planning British Airways - 2832 Words | Essay The new funding should help British Airways continue to invest in seats . essay writers. The company has shown greater responsibility by creating greater care and support system for their disabled customers. According to the CSR report of the British Airways, aviation is an important part of the industry as it provides employment, trade links, tourism and support for economic development through air travel. (British Airways 2012, p. 16). (Disclaimer: The reference papers provided by Assignmenthelp4me.com help in serving as a model paper for students. Clipping is a handy way to collect important slides you want to go back to later. British Airways offer an effective return on investment to its shareholders to keep them satisfied with the organizational activities. The company's objective is to engage in a variety of community and social activities, such as making philanthropic donations to the local community and investing in its growth in . 4, pp. Drucker, PF. This is why we want to make every trip you take with us a great experience. Suppliers are the main stakeholders of British Airways. PDF Downloadable Free PDFs British Airways Strategic Plan Strategic Discover modern, fuel-efficient aircraft designed for the future. Also in some ways the other economist called Professor Milton Freemans shareholder theory could some how related to this as well, he explained in his theory on how all those stakeholders such as the shareholders, employees, suppliers, customers, government authorities, competitors, and communities are all interdependent on one another, an example for this could be during the pandemic when British Airways almost cancelled all their flights what happened next was thousands of their employees lost their jobs not just for those who were directly working for British Airways but also for those who were working for British Airways suppliers such as the food suppliers and so on. Communications consultant. Who owns British Airways? | The Sun 503-530. >> Figure 4 indicates customers are 'keep satisfied' stakeholders since they are the target audience and expect a 'quality service' thus BA strives to meet their needs. 2 Growing global leadership positions. The fifth most important stakeholders in terms of their financial performance to British Airways are the government authorities which include the UK government, the European union and the rest of other countries that British Airways operates, although the UK government is the main government which has the biggest impact to the company as British Airways is based in the UK and it is also the flag carrier airline of the country, in terms of their financial performance they are very important but they do not perform well all the time but once they decide to perform they could perform much more any other stakeholder on list, for example, during the lockdown of COVID-19 crisis which resulted huge business loses to British Airways the UK government stepped in and gave 300 million funding to cover their staff cost and any other expenses they need as almost all their flights were cancelled and there were no other income to the business and that shows how well governments could perform financially to help businesses such as British Airways which appreciated the governments support as it really helped them when they were in a financial difficulties. To be the worlds leading airline group, maximising sustainable value creation for our shareholders and customers. Maximilian Buerger on LinkedIn: UK's Flag Carrier, British Airways Also, British Airways has established a separate department i.e. >> << He said the Aviation Division is fully committed to provide all out facilities to various stakeholders in aviation. All the functioning and operational activities of the organization are based on the needs and demands of its customers. British Airways respond to fulfil their responsibilities to the stakeholders. British Airways Analysis Essay Example | GraduateWay Stakeholder management is an essential part of the CSR of British Airways. But not many initiatives can be segregated as purely moral duties of the company. You can read the details below. Explaining the change management at British Airways The interrelatedness of business, society, and environment becomes the crux of CSR. Further, the company places great importance on increase of their operating performance (see figure 3). << /Subtype /XML A failure to include CSR into business practices adversely affects a companys performance and stakeholder relationship (Mitchell, Agle & Wood 1997). Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. 268-295. Found a great essay sample but want a unique one? The first is the economic area where they feel that sustainability of their financial performance is an area they must concentrate. Find out more and download annual reports. Further, the procurement activity that the company engages in has to be done in a responsible fashion. The vision, mission, purpose and objectives of BA have been evaluated to indicate how these factors help the company to achieve its strategic directions. Various forms of community and social activity, that the company plans to participate in, are charity and partnership with community organisations and NGOs to invest for community development. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Topics covered in this session are: Why is knowing your stakeholders important? I was searching for details on British airways. Free access to premium services like Tuneln, Mubi and more. Find out how you can work with British Airways. The airline has a reputation for its focus on customer service, . "7-S's for Success" Framework- Key Success Factors for Program Success-(From Building better business cases - Nick Wensley, Babok study group underlying competencies, Building a strong business case for your investment. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. In the beginning, the company was owned by the state government, after which it became a . In the following section, the discussion would be on main two ethical issued which British Airways experience. Just insert your email and this sample will be sent to you. CSR has two dimensions in which it is analyzed economic and moral philosophy.