clipper card balance refund

Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. Ticket Refunds. EMC o American Express Because Smart Passes are only available through Stanford Transportation-issued Clipper cards, there will be a replacement fee of up to $5 for all Smart Pass replacements. No service to Chase Center atthis time,stay tuned for updates. /Tx BMC When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. /Tx BMC Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. Options to Oakland Airport from Union Square. Can I get a refund on my $500 Clipper Card? No longer have use - reddit /Tx BMC I no longer need to use Clipper. E\i\\ 0 0 10.1455 10.364 re He started his journalism career as a sports editor in Iowa in 1975. Riders have 2 options for getting a refund: A: No. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. Then take a long joy ride on Caltrains. But the other way is get you $$ back is to understand why they charged $3 in the first place. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. All rights reserved. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). f The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. No service to Chase Center atthis time,stay tuned for updates. A: Many others are praying, as well. The site navigation utilizes arrow, enter, escape, and space bar key commands. https://www.clippercard.com/ClipperWeb/pay-with-phone. Skip the side navigation menu and go to the main content. Refunds are subject to the fees in Section 10. EMC Pay it forward. EMC endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. You can have multiple adult cards associated with a single account. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. (For example in NYC one can buy MetroCard at the airport without a fee.) Describe the situation, including your account information. Clipper is the all-in-one transit card for the Bay Area. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Transit pass refunds are subject to transit agency approval. So take your balance down to $1.50. In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. One beep means you have tagged on, and two beeps mean you have tagged off. /Tx BMC To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. There is a $5 fee for this service. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. Stanford University. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. EMC 0 { endstream endobj 199 0 obj <>/Subtype/Form/Type/XObject>>stream Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. PDF Clipper Cancellation Form To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. HD 0UR K(EP%xg:#6(=VU-zTqwn?p I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " How Do I Check How Much Is On My Clipper Card? - CLJ In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. We cannot give refunds for partially used passes or tickets. f What can I do with an online Clipper account? Opens in new window. The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. Clipper is a regional transit card that can be used on all transit in the Bay Area. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream Authorize payment below. Mail the ticket(s)toBART's Treasury Department. Roadshow. You can check your eligibility on our Go Pass and Smart Pass eligibility checker. Clipper says it does not take funds away, even if the card goes unused for years. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. Registration is easy, and its free. EMC Your Clipper card will not be returned to you. $16.99 10% off. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). No. This is one option for using up the funds on a paper ticket you own. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Will the toll lanes reduce traffic jams? Registration is easy, and its free. Refunds are subject to the fees in Section 10. If your card is registered, contact us so we can block your card from further use. No. Warriors Ferry / Chase Center Service `qp8Wkdj434T) Y endstream endobj 208 0 obj <>/Subtype/Form/Type/XObject>>stream To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Account Management | Clipper BART will also refund full unused paratransit ticket books. But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? If this happens at any time, please call Clipper at 877.878.8883 for a refund. Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. You wrote about Clipper freezing accounts. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. You have to fill out a form. There is no replacement fee for lost or stolen Go Passes. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. They are. Transit pass . You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. EMC I dont think you can get back the basic Suica fee either. ClipperCard is your passport to campus and beyond! Visit our VTA Smart Pass page for more information. 0 0 10.146 10.364 re San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. /Tx BMC Phone. 2020, Metropolitan Transportation Commission. Go Pass Clipper Transition FAQ | Stanford Transportation EMC 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. So we just kept our Suica as well as our Icocaused in the Kansai. HD 0UR K(EP%xg:#6(=VU-zTqwn?p In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. Orders will not load if your Clipper card balance is negative. If you cannot tag your card successfully, try on another device. Add value, set up autoload, and check your balance! Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Email clipper@bayareametro.gov. BART completes systemwide conversion to Clipper-only sales All rights reserved. Please contact Clipper Customer Service at 877.878.8883 to request a . No they don't keep cash at the stations. Refunds are subject to the fees in Section 10. And my Oyster card. 0 0 10.1455 10.364 re HD 0UR K(EP%xg:#6(=VU-zTqwn?p If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . Its also required if you want to set up automatic reloading. 0 0 10.146 10.364 re /Tx BMC To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary.